Privacy Policy

We collect the following categories of information when you use MetaSync:

• Account information: name, email address, and login credentials
• Payment metadata provided by authorized payment processors (we do not store card numbers)
• Usage data: pages visited, features used, interactions, and timestamps
• Device and technical data: IP address, browser type, operating system, device identifiers
• Communications: messages sent through support channels

Your data is used solely for the following purposes:

• Account creation, management, and authentication
• Providing access to the MetaSync platform
• Customer support and responding to inquiries
• Analytics and platform performance monitoring
• Service improvements and feature development
• Compliance with legal obligations

We do not sell your personal information to third parties.

MetaSync uses cookies and similar technologies to maintain authenticated sessions, remember preferences, and analyze platform usage. You may disable cookies through your browser settings, but doing so may limit functionality of the Service.

We use analytics tools to understand how users interact with MetaSync. Analytics data is aggregated and anonymized where possible, and is used to improve user experience, measure feature adoption, and identify technical issues.

All payment transactions are securely handled by authorized third-party payment processors. We do not receive, store, or have access to your full payment card details. Payment processors operate under their own privacy policies and security standards (such as PCI-DSS compliance).

We retain your personal data for as long as your account remains active or as required to provide the Service. After account termination, data may be retained for a reasonable period to comply with legal obligations, resolve disputes, and enforce agreements.

We implement industry-standard technical and organizational measures to protect your information, including encrypted connections (HTTPS/TLS), secure password storage, restricted internal access, and regular security reviews.

No method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to protecting your data using reasonable safeguards.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Request a portable copy of your data
• Withdraw consent for processing where applicable

To exercise any of these rights, contact us at the support email below.

MetaSync may integrate with third-party services (such as payment processors and analytics providers). These third parties operate under their own privacy policies. We encourage you to review their policies before interacting with their services.

We may update this Privacy Policy from time to time. Material changes will be communicated through the platform or via email. The "Last updated" date at the top reflects the latest revision.